Guide to the Klein Electronics Website Make Over
Apr 19th 2023
If you are reading this then it is safe to assume that you have checked out our upgraded website. There is quite a bit we have changed to enhance your experience on the web and allow you to easily access your professional communication solutions. In addition to redefining the flow of the website we will also be adding a few additional pages we would love for you to check out in the coming months. These additions will include Blog Articles, Press Releases, FAQ’s, an enhanced Contact Us page to ensure we are getting you the help you need, and an About Us page.
Since it has been some time since we have made changes to our website to this extent, we put together a quick guide for you to find all your communication needs.
Existing Customers
All existing customers, including Dealers, will still have their account and the details in your account available to you with the exception of previously purchased products. There are a few items, mainly in the P.O.C. Category that have received new SKUs and therefore we were unable to pull all historical purchases onto the new website. All customers will also need to update the password that is tied to your account upon signing in again on our new website. Simply got the Login Page and enter your email you used for your account, click “Forgot your password?”, and follow the prompts of the email you are sent form BigCommerce. If you have specific questions about navigating your account, please reach out to us at social@kleinelctronics.com.
Two-Way Radios
Two-Way Radios are now categorized by Blackbox Digital Radios, Blackbox Analog Radios, Blackbox IoT Radios, and Blackbox Repeaters. If you are looking for VHF radios, you should select Analog Radios then VHF to see all the options. For UHF you can browse via Digital Radios or Analog Radios, as we have UHF Radios for both categories. We offer all the same Blackbox Two-Way Radios as we did on the old website.
Two-Way Radio Accessories
There are plenty of times when you are just browsing and seeing what a company has to offer. This is why we kept the Shop By Accessory option in our upgrade. We want you to be able to simply search for all two-way radio accessories that we have and find the solution that fits you best. Once you choose the radio accessory you are then prompted with a dropdown menu to choose you radio, when applicable, to ensure we ship you the perfect fit for your radio. For sharing or for keeping handy, we also offer a Two-Way Radio Catalog that covers all of our best Two-Way Radios and Two-Way Radio Accessories. To find what connector works with your radio, you can review our Two-Way Radio Connector Chart.
P.O.C. PTT Over Cellular Accessories
We carefully developed different ways to browse our P.O.C. Accessories. Here you have the option to Shop By Phone Model, Shop By Accessory, or Shop By Application. All three of these options play a role in ensuring we deliver you the perfect professional communication solution every time. We also offer a downloadable catalog of all of our P.O.C Accessories.
If you choose to shop by your device, you will be prompted to choose your device brand then your specific device. Once you have made that decision, we show you all the accessories we offer for your device. If you are looking for audio accessories you will be shown all styles for your specific device, then once you find the style that fits your needs, we offer a dropdown menu for you to select your specific push-to-talk application.
For those that are already using a Push-To-Talk Application, we have a Shop By Application option where you can browse the top P.O.C. Applications, choose the one you have or are thinking about getting then tell us what device you have. Once you have chosen the device and application you are shown all the applicable accessories from Cases and Chargers to Audio Accessories.
Last and certainly not least, our Shop By Accessories option. As mentioned in two-way radio accessories, sometimes you just want to check out a store and see what they have to offer. Here you will see all of our P.O.C. Accessory Categories for you to choose from. We offer Cases, Chargers, Audio Accessories, and Parts for a number of Device Brands and Models. If you select Audio Accessories in this section, we ask for your Device Brand and Model, then show all the applicable Audio Accessories to ensure we match you with the perfect fit. If you select Cases, Chargers or Parts, you are taken to a product overview page where you can browse the options and head to the checkout.
Throughout your browsing in Two-Way Radios, Two-Way Radio Accessories, or P.O.C. PTT Accessories, if you do not find what you are looking for, we highly encourage you to give us a call. Chances are, we either have it or can build it.
Over time we will continue to make updates to our website to fit the needs of our audience and improve your overall experience. If you have any feedback you would like to share with our team regarding your experience online at kleinelctronics.com, we would love to hear it. Please email your feedback to social@kleinelectronics.com or for immediate assistance navigating our website please give us a call at +1-800-959-2899.